Appointment + Return Policies
Bookings & Payment
Deposits: All full set eyelash extension appointments require a deposit. If the appointment is cancelled within 24 hours of the appointment time, the deposit will be forfeited. In the instance of rescheduling, deposits may be transferred to another coinciding appointment for redemption. Deposits expire one year after the initial appointment date and will be redeemed at checkout. All deposits are subject to use for unpaid services and or fees.
Booking: Newman Esthetics services are available by appointment only. The quickest way to schedule a treatment is through our online booking portal. Please fill out paperwork ahead of time via a link that is texted to your phone number on file 24 hrs prior to your service.
Children: We love children, but please do not bring them to your appointment! Due to safety reasons, no children are allowed to accompany you at Newman Esthetics. We reserve the right to reschedule your appointment if a child comes with you to your scheduled appointment.
Payment: We accept cash, Apple pay, Amex, Discover, Visa, and/or MasterCard. We do NOT accept any form of insurance, Health Savings Account payments, or gift cards (outside of Newman Esthetics gift certificates). If any form of payment bounces back, the customer is fully responsible for any remaining balance due including any fees/fines for the returned payment.
CANCELLATIONS, LATE ARRIVALS, & NO SHOWS
Please keep the Karma Universe in your favor by not cancelling within 24 hours of your appointment. If you need to cancel, please reach out to me directly to reschedule so I can hopefully fill your spot, rather than a no call no show.
Otherwise, stick a knife in my heart won't ya?
Late Cancellation and No-Show Policies: Each time an appointment is canceled within a 24-hour window or missed without providing proper notice, another client is prevented from receiving treatment. Newman Esthetics reserves the right to charge a fee equal to 50% of the scheduled service value if not canceled or rescheduled greater than 24 hours prior to the appointment time. This must be paid before rebooking.
Should you late cancel and/or miss three or more appointments, you are subject to potential termination as a client at Newman Esthetics or required to pre-pay for any service booked in the future.
Late Arrivals: Arriving late deprives you of valuable treatment time. To avoid delaying our next guests, your treatment will end at its scheduled time, and you will be held responsible for the full treatment cost. Newman Esthetics reserves the right to refuse service if a client is later than 10 minutes to the scheduled appointment time, and the client will be charged a late cancellation/no-show fee outlined above.
Return Policy: Products and Services
Products: Once purchased, products are non-refundable, non-returnable/exchangeable. In the circumstance of an adverse or allergic reaction to a product(s), please contact us immediately at 720-597-2191.
Services: While we do not refund services, we want you to be 100% satisfied with your experience at Newman Esthetics. If unhappy with your service or have feedback, please write us at firstname.lastname@example.org.
REFUNDS : SERVICES, TREATMENT PACKAGES, & DEPOSITS
Treatments & pre-paid service packages are not subject to refunds. Packages are valid for 1 year after purchase date. If you are unsatisfied with your purchased treatment package, please email us with details at email@example.com.